ProperSend Documentation

Meet ProperSend – the first cold email system fully integrated with Polish company registries KRS and CEIDG.

Create your account, configure your organization and prepare everything for your first cold email campaign.

Explore the ProperSend main view: metrics, calendar, quick actions and app navigation.

Manage your lead database, track statuses, assign priorities and manage your sales pipeline.

Create and manage cold email campaigns. Configure sequences, limits, schedules and track results.

Design effective multi-step sequences with message variants, personalization and conditions.

Find companies from KRS and CEIDG registries, filter by PKD, city, and purchase B2B contacts.

Import leads from CSV/XLS, map columns and automate adding to campaigns and lists.

Group leads into lists, manage them and perform bulk operations.

Configure SMTP/IMAP mailboxes, manage domain reputation and automatic warmup.

Receive and manage replies from all mailboxes in one place. AI classification and response generation.

Automate phone calls with AI voice (ElevenLabs). Create agents, knowledge bases and integrate with email campaigns.

Run SMS campaigns via Twilio or SMS-Fly. Configure, send and track results.

Verify email addresses before sending via MillionVerifier. Save credits and protect domain reputation.

Manage tasks, track progress and get reminders about important deadlines.

Create notes, organize with priorities and colors, link to leads and set reminders.

Track sending statistics in daily and weekly views, compare results day-over-day.

Manage deals in Kanban view. Track transaction value, MRR and deal statuses.

Monitor SPF, DKIM, DMARC, blacklists and domain reputation. Health Guard with 3 strikes.

Manage blocked email addresses: manual, unsubscribe, bounce, spam complaint with expiry policies.

Connect ProperSend with ElevenLabs, Telegram, Webhooks and manage API keys and MCP Server.

Manage team, plan, billing, credits, security and organization profile.

Configure email, Telegram, Push and In-App notifications. Alerts about replies, hot leads and errors.

ProperSend REST API: authentication, rate limiting, endpoints and MCP Server integration.

Complete cold email guide: personalization, subject lines, sequences, deliverability and results analysis.

Answers to common questions about ProperSend, cold emailing, configuration and troubleshooting.

Solve common problems: spam, bounce, SMTP errors, IMAP, campaign won't start and billing issues.